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WASSCE SHS

WASSCE Management in Living: Consumer education

A consumer is a person who buys goods or services. Consumer education is learning how to choose well, and what a buyer can fairly expect from a seller.

The idea

A consumer uses goods and services the family does not produce itself: food from the market, soap, electricity, a bus fare, school books. Wise buying starts before the money leaves the hand. Need comes before a want. A list stops impulse buying, which is paying for something because it was in front of you, not because the family planned it. Compare price and quality. Read the label: the name, the ingredients, and the date to use the food by. A lower price on poor quality can cost more when the item fails. A standard mark or a known seller is information. It is not a promise you invented.

Consumers have rights that the paper usually wants in plain words: to be safe, to be informed, to choose, and to be heard when a product fails. They also have responsibilities: pay the agreed price, use the product as directed, and report a fault honestly. A budget puts this into the family money. Income is what comes in. Expenditure is what is planned to go out, with needs before wants, and a little kept for a surprise such as illness. Advertising informs and also persuades. An answer should say both. If an advert claims a result the label does not support, the consumer trusts the label and asks a question. Do not invent the name of an Act or a fee. The principle is enough: know what you are buying, keep the receipt, and complain to the seller with the facts.

How to prepare for the Management in Living papers: the family, the house, a budget, and the test of practical work. Start practising on glearn.now with Kevin and Anna. WASSCE Management in Living tips

What earns the marks

A right is not a responsibility. Safety and information are rights. Paying and using the product as directed are responsibilities. Impulse buying is unplanned buying. A budget has income and expenditure, and needs before wants. "Be a good consumer" is not a point. Name the action. Do not quote a law you are not sure of, and do not invent a price.

Practice questions

These are practice questions in the style of the paper, with a model answer and a mark scheme. They are not a promise of what your paper will ask.

1Question 1

4 marks

(a) State two rights of a consumer. (2 marks)

(b) State two responsibilities of a consumer. (2 marks)

Model answer

(a) The right to safety and the right to information. Choice and the right to be heard are other true rights.

(b) Pay the agreed price, and use the product as directed. Reporting a fault honestly is another responsibility.

Mark scheme

  • One right, such as safety, information, choice or redress1 mark
  • A second right, different from the first1 mark
  • One responsibility, such as paying, following directions, or an honest complaint1 mark
  • A second responsibility, different from the first1 mark

2Question 2

3 marks

Explain impulse buying and one way a shopping list reduces it. (3 marks)

Model answer

Impulse buying is paying for an item because it caught the eye, not because it was planned. A list keeps the buyer on the needs of the family, so an unplanned item is easier to leave.

Mark scheme

  • Impulse buying is unplanned buying1 mark
  • It is triggered by the display or the moment, not by a need already chosen1 mark
  • A list holds the buyer to planned needs1 mark

3Question 3

3 marks

State two parts of a family budget and say which spending should come first. (3 marks)

Model answer

Income and expenditure. Needs such as food, shelter and school should be planned before wants.

Mark scheme

  • Income, or the money coming in1 mark
  • Expenditure, or the money planned to go out1 mark
  • Needs before wants1 mark

Practise Management in Living with Anna

More questions on this topic are inside glearn, marked as you answer, with the reason written out. The first ones need no account.

Practise Management in Living free

All WASSCE Management in Living past questions

Other topics in this subject

  • The family
  • Family resources
  • Housing the family
  • Food management
  • All WASSCE Management in Living past questions

Questions about Consumer education

What is impulse buying?+

Buying something because it was in front of you, not because the family planned it. A list, and a moment to compare price and quality, reduces it. The receipt helps if the item is faulty.

How do Kevin and Anna help with this topic?+

Start practising on glearn.now. Anna marks a WASSCE written answer and shows which point earned a mark. Kevin does the same on BECE practice. The first questions need no account. All WASSCE Management in Living past questions

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